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Do I get to keep the sign?Unfortunately, no, you don't get to keep it. We are a rental service. Each rental lasts for 24 hours; however, greetings can be booked for additional days at an added cost of $65 per day. Occasionally, we may offer custom graphics you can purchase, but those will be listed separately in our online store (coming soon).
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What areas do you service?Our service areas include Grayson, Snellville, Loganville, Lilburn, Dacula and Lawrenceville. If you have a question about whether your town is included, please contact us. Zip codes include: 30017, 30019, 30039, 30042, 3044, 30045, 30046, 30047, 30048, 30052, 30078. Depending on availability, we can sometimes service out of our terrriory for an added fee. We are part of a larger affiliate group of 500+ locations across the US. You can also visit www.SignGypsies.com and enter your zip code to find the closest affiliate to your area!
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When are the signs setup?Signs are delivered during the evening hours, the day before your celebration. We can not provide a specific time for arrival, as we place & pickup signs in the best order for that particular night. We do send a message prior to leaving for the night & again before our arrival at your home to help assist in surprise greetings. School or "non-surprise" signs are often setup prior to the sunset on the previous day of the event. For the safety of our staff, we prefer to set up while there is daylight.
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How much does it cost to rent a sign?Check out our pricing and rental option prices under our PRICINGtab.
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Do you take last minute orders?Yes! If we have the availability and the inventory in stock, we can do same or next day orders! Note: An additional "rush fee" will be applied to any orders booked within less than 24 hours advanced notice.
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How long will the sign stay in my yard?Each sign rental lasts for 24 hours. Signs are setup in the EVENING BEFORE your event & picked up the following evening on the day of your event. We do offer additional days if you'd like to keep the sign for an extended period of time (if we have the availability). The cost to add additional days for your greeting is $65 per day. Note: We can not guarantee an exact delivery or pickup time, as it varies from day to day depending on location of other signs & time spent at each location.
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Do I need to be there for set up or tear down?Nope! You simply place the order with us, pay your invoice, and we handle the rest! You are free to let us know your preference for yard placement, but we try to place our signs in a highly visible area, and we always text you a photo of the finished product when we leave! For the safety of our staff, we do require that someone who lives on the property is aware that we are coming on the days of installation and removal of the greeting.
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What if it rains or we have severe weather? Are your greetings waterproof?Yes, our signs are waterproof! We will even set up in the rain, as long as there is NO lighting! Occassionally, severe or hazardous weather may interrupt the installation or prevent us from setting up entirely. In the event we have to cancel or change the timing of your greeting, you will be notified as soon as possible and a refund or credit for a future greeting may be issued.
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Can the greetings be used indoors? Or only outside?We do offer indoor setups! Indoor setups are great for fundraisers, events, concerts, photo booths, etc. Visit our pricing page for information on indoor setups.
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Can I setup or take down the sign myself?Unfortunately, no. Our signs must be setup by our trained Sign Gypsies staff. This ensures you receive the best greeting possible & will be a true reflection of our brand standards. Setups must be handled in the same manner to avoid damage to the signs and for your own safety. We thank you for your understanding!
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What if I need to cancel my yard greeting?If you must cancel your yard greeting, you must do so AT LEAST 48 hours BEFORE your scheduled delivery in order to receive a full refund. Note: Rescheduling a greeting for any reason is subject to availability.
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